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Frequently Asked Questions

What file-types do you accept?
For the best results we suggest using one of our provided templates. However, we can accept pretty much any file type you send us. If we have a problem opening your files we will email you for an alternative file type.

Do you offer design services?
Email us with your ideas and we'll work with you to create a unique design for your buttons. We charge a flat rate of $10 per button design that is used.

Can I split my order up into X number of designs ?
On orders of less than 500 buttons you are allowed up to 5 different designs. You are allowed up to 10 different designs on orders of 500 buttons or more. If you need more designs, contact us and we'll work something out.

Can I order a quantity not listed on your site?
Yes. Our minimum order is 50 buttons, but if you're interested in ordering an amount you don't see listed, contact us for a custom quote!

Do you ship internationally?
We have shipped to Canada, U.K., and even Latvia. International rates will vary by location and order quantity. Please contact us for a custom quote.

How do I pay?
You can pay using any major credit card or your Paypal account. All payments are safely handled by Paypal, the global leader in online payments. On the order page, follow the directions to complete your order. If you need a quantity not shown or need a rush order, contact us first and we will send you a custom Paypal invoice for your order.

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What if I don't have / don't want to set up a Paypal account?
You can still pay us using your credit card via Paypal without signing up for an account. Complete your order here as normal and when you are taken to Paypal to complete payment, there you will find directions to complete your order using your credit card.

How long will it take to receive my order?
Our standard turn-around is approximately two weeks. Production is usually complete within a week and shipping takes approximately three to five days. While we generally keep within these timeframes, occassionally there are circumstances that may cause delays. Therefore, we can not guarantee them. If you need your order delivered sooner, or by a specific date, you may consider requesting a rush order.

Mailing List:
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Have a question not answered here? Contact us for further details.

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